Accessibility Statement

Introduction

The website accessibility statement explains how Understand Them ensures that our website is accessible to all users, including people with disabilities. We are committed to providing an inclusive experience for everyone, and we continually work to improve accessibility across our content and resources.

Our Accessibility Commitment

We follow the Web Content Accessibility Guidelines (WCAG 2.1, Level AA) to ensure our website is:

  • Easy to navigate using keyboards and assistive devices
  • Compatible with screen readers
  • Readable with clear fonts, high contrast, and resizable text

Learn more about our resources on our School Shop or Parent Shop page, designed with accessibility in mind.

Accessibility Features

To make our site usable for all visitors, we have implemented:

  • Alt text on all images – e.g., “Child using wellbeing cards – website accessibility statement”
  • Descriptive headings and navigation
  • Accessible PDF downloads and printable resources
  • Colour contrast checks for readability
  • Clear forms and buttons

Feedback and Support

We welcome feedback to improve accessibility. If you encounter any issues, please contact us via our Contact Us page. We aim to respond to accessibility queries quickly and provide alternatives whenever needed.

Known Limitations

Some downloadable PDFs or external tools may not fully meet accessibility standards. We provide support and alternatives to ensure all users can access our content.

Review and Updates

The website accessibility statement is reviewed regularly and updated as our website evolves. Last updated: 28/02/2026